Please call us at 1-970-485-3100 if you are unable to find an answer below.
We’re happy to answer any questions you may have.
Is your cleaning process safe for my carpet?
Yes, my cleaning process is approved by carpet manufacturers and is backed by the LMCCA (Low Moisture Carpet Cleaners Association).
Do I need to be there when you are cleaning?
No need. Often time’s customers will meet with me to show me around then they will leave. I will lock the door behind me.
Do I need to do anything before you arrive to get ready?
I do ask that you pick up the areas you want cleaned from any personal items, dirty laundry, instruments, and piles of stuff off the floor.
Do you move furniture?
I do move smaller moveable furniture. Coffee tables, dining chairs, tables, end tables, smaller couches and chairs. I do ask that if there is a piece you want moved it needs to be cleared of everything, like pictures, lamps, nick knacks and all breakables removed from any drawers. I do not move: beds, large pieces of furniture, such as china cabinets, entertainment centers or computers. If there is a large piece you would like moved and I can move it, I will, but additional charges may apply.
What forms of payment do you except?
Cash or check and Zelle.
How do I schedule an appointment?
You can reach me to schedule by phone, text or email. I can usually schedule you within a week or so. Please know that if I’m working out of cell range or I have my machines running I may miss your call but please do leave a message. I will return your call ASAP.
Does fabric protector really do anything?
Absolutely! Appling a fabric protector on a regular basis will help protect your carpet from potential stains. It will also help with sun fading and wear on the carpet fibers. Your carpet will also clean up better and stay clean longer.
Can you clean pet stains?
Yes, the occasional pet accident usually isn’t a problem, providing someone hasn’t already tried working on it.
Will you give me an estimate?
Yes, I can give you a ball park figure over the phone. On the day of cleaning, before we begin we will do a walkthrough and I will give you a price for my services. Prices are subject to change if we come across a stain that requires additional specialized treatments. For example: a wine stain under the couch that we did not see during the walk through, in which case I will immediately bring to your attention.
Do you clean Commercial Properties?
Yes, I will clean your office or commercial space, carpet, rugs, tile, grout and upholstery, after hours or over the weekend if needed. I will return after the carpets are dry and replace all the furniture back to their original position. Your office will be clean and fresh ready to go for Monday morning!
What areas do you service?
I service Taos and the surrounding areas. I will travel outside that area but additional travel charges may apply.
Do you travel to Angel Fire?
We service all the surrounding communities around Taos, including Angel Fire, Eagle’s Nest, Red River. Outside immediate Taos area additional charges may apply.
What Products Do You Use? Are They Non-Toxic?
My primary cleaning solution is a water based mild cleaner. It is PH balanced and is safe for children, pets and the entire family.
Can you remove mold from a bathroom?
Yes, depending on the severity of your mold issue.
Do you work on weekends?
Yes, I do work weekends provided we are scheduled in advance. If you have an emergency you can try calling if I’m available I will be happy to help.
Do you work on auto upholstery?
Yes, I can clean your automobile upholstery.
Can you clean spots or spills on carpet?
Yes, I can do a spot clean or clean up a spill if you like.
